Terms of use
These terms explain how Wakaman works and what you can expect when you book through it.
Last updated November 2026.
What Wakaman is
Wakaman is a booking platform. Bus companies list their trips and sell seats on Wakaman; the trip itself is provided by the bus company, which is responsible for the journey.
Your account
You need an account to book. Keep your password private. You’re responsible for bookings made from your account.
Bookings and tickets
A booking is confirmed only once your payment is confirmed. Each seat gets its own ticket, valid for the trip, date and seat shown on it, for one boarding. Arrive at the departure point before the bus leaves.
Prices and payment
Prices are set by the bus companies and shown in XAF before you pay. Payment is made by Mobile Money through our payment provider.
Changes, cancellations and refunds
See Refunds and changes.
Your information
We use your name, email and phone number to manage your bookings and send you your tickets, confirmations and reminders. Passenger names are shared with the bus company for boarding. We don’t sell your information.
Contact
For a question about a specific trip, contact the bus company from its page. For a question about Wakaman, use the Help page.